Water charges

The Water Annual charge of $200.60 including GST is included in your property rates bill. Water charges are levied as a rate under the Local Government (Rating) Act 2002.

1. Encourage conservation of water.
2. Be fair to residential and commercial water users.
3. Recognise the opportunity and firefighting value of the water supply system and ensure all consumers, including empty sections and houses, pay their fair share of the operating costs.

The water account is self-funding. This means that water sales must pay for the costs of providing water. Most of the costs for supplying water to the community are fixed (around 90%). The basis for calculating water charges was set by Council on the recommendation of a working party (including Council, business and community representatives).

When will you receive your water bill?

Residential water volumetric rates are payable at the Nelson City Council office, 110 Trafalgar Street, Nelson and shall be payable on the following dates:

Special (final) water volumetric rates will be payable 14 days from the invoice date of the special (final) water reading as shown on the water invoice.

Commercial water volumetric rates are payable at the Nelson City Council office, 110 Trafalgar Street, Nelson and shall be payable on the following dates:

Residential, commercial and industrial volumetric rates

Other charges

Unpaid Metered Water Rates

Council will impose a ten per cent penalty on all metered water rates that remain unpaid following the last date for payment.

Water meter reading

The residential water meters are read between April and June and between October and December each year. Our contractors may be reading seven days a week during these periods and will be identified by dayglo jackets and name tags.

Please ensure your water meter box is clear and accessible for the meter readers.

Water connection / disconnection / alteration

For connection or disconnection to the water network you can download and complete an application for water connection/disconnection/alteration form (148KB PDF).

Completed forms should be returned to the Customer Services Centre, Civic House, 110 Trafalgar Street, Nelson or sent via email to enquiries@ncc.govt.nz